Coronavirus Information

The situation with Coronavirus is changing all the time - and there are lots of stories out there offering, sometimes conflicting, advice. We've compiled a list of useful advice and information links below, to help you and your loved ones get the answers you need.

Latest Government and NHS advice: 

You can find all the most up to date, official Government and NHS advice by clicking here.

Council information and services:

You can find all the most up to date information on which Peterborough City Council services are still running by clicking here.

Support for businesses and the self employed:

If you run your own business in Peterborough you may be eligible for a Government grant, which you can apply for through the Council. To find out more you can call 01733 452252 or apply online by clicking here

You can find more information for businesses directly from the Government department by clicking here. You can also call their business support helpline on 0300 456 3565. There is also support from Small Business Britain here. The Institute of Enterprise and Entrepreneurs Business has a survival toolkit here.

The Government has now launched an income support scheme for people who are self employed. You can find all the information about how to find out if you are eligible here.

Volunteering to help others:

Thousands of people across our city are already volunteering their time to help during this crisis. If you can help in anyway you can register with the Peterborough Council for Voluntary Service by clicking here or with the NHS Responders by clicking here.

Benefits you might be entitled to:

Peterborough City Council has updated its benefits advice, to help residents understand what they might be able to claim during the current outbreak. You can check this advice here.

If you have a young family you may qualify for vouchers to help fund healthy essentials. The Healthy Start scheme provides up to £24.80 a month per child aged under one and £12.40 per child aged from one to four, which can be used for fresh or frozen fruit and vegetables, as well as milk and infant formula. Find out more by clicking here.

Support with mental health:

This is a very unusual time for everyone and we hope that you and your loved ones are keeping well. If you are finding the current situation overwhelming, please remember you're not alone. There is lots of information and advice out there on mental health support during the current crisis. Public Health England have put together guidance at their website here.

Listed below are just a few of the mental health charities that are available to offer advice and support:

  • Mind - mental health support - 01482 240 200 or 0300 123 3393 or text 86469 (9am to 6pm Monday to Friday) or online here.
  • Samaritans - support for people experiencing distress or despair - 01482 323 456
  • Rethink Mental Illness - advice and information for people with mental health problems and carers - 0300 500 0927 (9.30am - 4pm Monday to Friday)
  • Saneline - information and support for people with mental health problems and carers - 0300 304 7000 (4.30 - 10.30pm)
  • Shout - text support service supported by expert clinical supervisors - more information here.
  • How Are You Feeling? - information and wellbeing support for children, young people and parents - more information here.

Online skills:

The Department for Education have set up a free online "Skills Toolkit" during the Coronavirus lockdown. The site is designed to help people build their digital and numeracy skills, which could be useful for work or future job prospects. You can find all the details here.

Dealing with domestic abuse:

Self-isolation is crucial for saving lives but, sadly, it has become a living hell for some. Domestic violence is on the rise, as thousands are forced to stay home with their abusers. Listed below are some of the places you can go for support:

  • Refuge's 24-hour freephone - 0808 2000 247 or online here
  • Peterborough Women's Aid - 01733 311564 or online here.
  • Peterborough Rape Crisis - 01733 852578 or online here.

In an emergency always call 999 - followed by 55 if you are unable to speak out loud. More information can be found here

Beware of scams during the outbreak:

Sadly there has been a rise in the number of scams going on, trying to take advantage of people during the outbreak. Peterborough City Council have issued some new advice on spotting some of these scams. You can read more by clicking here.

Reporting breaches of Covid19 guidance:

There is no doubt that most people are taking the current restrictions seriously. Sadly though a small minority are ignoring them. If you have a concern about a breach of the guidance you can report it to the police using their online form here.

Sign up to updates on the latest information:

Liberal Democrat councillors across Peterborough send out regular emails to residents, updating them on local information and support. You can sign up to receive these emails by filling in your details here.

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